Shipping & Returns Policy

At Nicole + Kate, we are committed to providing thoughtfully curated pieces you'll love.

Processing & Shipping

Orders are typically processed within 1–3 business days. Shipping times vary depending on the item; however, most orders arrive within 5–10 business days after processing.

Once your order ships, tracking information will be sent to the email address provided at checkout.

Returns

We gladly accept returns on eligible items within 7 days of delivery.

To qualify for a return, items must be:

• Unworn
• Unwashed
• Free of odors, makeup, pet hair, or stains
• In original condition with all tags attached

Non-Returnable Items

The following items are final sale and cannot be returned:

• Clearance items
• Gift cards
• Personalized or custom products
• Intimates and swimwear

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Please include photos of the item and packaging so we can assist you promptly.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Contact Us

For questions regarding your order, returns, or exchanges, please contact us at:

Email: support@nicole-kate.com

We appreciate your support and thank you for shopping with Nicole + Kate.